Question 1

What are your opening hours?

Accepted Answer

We are open Monday to Saturday from 9:00 AM to 4:00 PM. We are closed on Sundays.

Question 2

Where are you located?

Accepted Answer

Sii-Shells is located in the heart of Weybridge at 92 Church Street, Weybridge, KT13 8DL.

Question 3

Do you offer home delivery?

Accepted Answer

Yes, we offer home delivery within a 10-mile radius of our shop. Orders can be placed over the phone 07467 423715 and will soon be available online.

Question 4

What types of fish and seafood do you sell?

Accepted Answer

We offer a wide variety of fresh fish and seafood, including cod, salmon, haddock, mackerel, prawns, scallops, and much more. We also have seasonal specialties and locally sourced options.

Question 5

How fresh is your fish?

Accepted Answer

Our fish and seafood are sourced daily from trusted suppliers and local fishermen to ensure the highest quality and freshness.

Question 6

Can I place an order in advance?

Accepted Answer

Yes, you can place an order in advance by calling us at 07467 423715 to ensure we have your preferred items ready for you. Online ordering will soon be available!

Question 7

Do you offer any preparation services?

Accepted Answer

We provide a range of preparation services, including filleting, deboning, and descaling, free of charge. Just let us know your preferences when you place your order.

Question 8

Do you have any sustainable or ethically sourced options?

Accepted Answer

Yes, we are committed to sustainability and offer a variety of sustainably sourced fish and seafood. Look for the sustainable label in our store or ask our staff for more information.

Question 9

Do you sell any non-seafood items?

Accepted Answer

In addition to fish and seafood, we offer a selection of complementary items such as sauces, marinades, and seasonings. We also have a range of gourmet products and local specialties.

Question 10

How can I stay updated on special offers and new arrivals?

Accepted Answer

You can sign up for our newsletter on our website or follow us on social media (Facebook and Instagram) to stay informed about special offers, new arrivals, and events.

Question 11

Do you offer any cooking tips or recipes?

Accepted Answer

Yes, our knowledgeable staff are happy to provide cooking tips and recipes to help you make the most of your purchase. We also share recipes on our website and social media pages.

Question 12

What payment methods do you accept?

Accepted Answer

We accept cash, credit and debit cards, and contactless payments. For home delivery, payments can be made over the phone.

Question 13

Can I return or exchange a product if I’m not satisfied?

Accepted Answer

Customer satisfaction is our priority. If you are not satisfied with your purchase, please contact us within 24 hours, and we will do our best to resolve the issue.

Frequently asked questions